Frequently Asked Questions

General Knowledge

Please ensure the following criteria are met before placing an order to secure a successful delivery.

  • Your social media account is set to public.
  • You have typed in the correct username/link.
  • You have not changed your social media account username before the order’s completion.
  • The account or post, still exists and has not been deleted.
  • The video follows Instagram, TikTok, Facebook, YouTube or other social media platform guidelines and has not been restricted or removed.
  • Allow 24 hours for completion of order delivery.

If you have experienced an issue with the delivery of your order, please contact our support team for assistance at support@bestsocialservices.com

Occasionally Instagram, TikTok, Facebook, YouTube or other social media platform will delete accounts that users mark as spam. This causes follower, likes & views counts to drop all across Instagram, TikTok, Facebook or YouTube. Sometimes it impacts our customers, sometimes it doesn’t. If you experience drops within first 7 days of your purchase, we will happily refill your followers, likes & views in accordance with our free refill policy.

All followers delivered are real from genuine accounts. Due to this benefit our team cannot transfer or remove followers once they are delivered.

As the account owner, you may remove selected followers from your follower list by blocking each individual user.

You may buy Instagram followers, TikTok followers, and Facebook page followers as many times as required as long as your orders do not surpass 100,000 followers within a 30 day time frame.

You may buy Instagram likes, TikTok likes, YouTube likes, Facebook page likes and Facebook post likes as many times as required as long as your orders do not surpass 100,000 likes within a 30 day time frame.

You may buy Instagram views, TikTok views, YouTube views, and Facebook video views as many times as required as long as your orders do not surpass 100,000 views within a 30 day time frame.

Billing Questions

If you are not completely satisfied with your order within the first 7 days of purchase, simply notify us and we will refund you.

Refunds will generally take 2-3 business days to process, depending on your bank’s delay times.

Bestsocialservices products can be easily purchased with any major credit/debit card. Cards accepted at this time are MasterCard, Visa, Visa Electron, American Express and Discover.

When a credit card is declined, our leading recommendation is to contact you bank for more assistance as they may have more insight into what may be causing the issue.

If you have no luck resolving the issue with your banking institution, please contact our friendly support team at support@bestsocialservices.com 

If you do not have a credit/debit card, you can send manual payment into our Bank account for your order and send us a screenshot of the payment receipt at support@bestsocialservices.com with your order information after that we’ll immediately process your order.

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